HOW TO ORDER
If you are a struggling to place an order correctly please follow these steps:
Choose products from the SHOP by adding them to the TROLLEY by pressing the button that says ‘ ADD TO TROLLEY’
Continue Shopping until you have chosen all the products you need…
If you have a coupon code (a discount code) because you are a returning customer….use it NOW….(we cannot apply a discount after payment is made)
Then, press the blue Proceed to CHECKOUT PAGE where you will see your ordered items along with the delivery charges. Please make sure we have the correct delivery address. – enter this in the BILLING Address – the same as the Delivery address, (unless you state otherwise by checking the ‘Ship to a different address’ box to allow a different address to be used).
You have the choice of creating an account with SedumShack or checking out as a Guest. We recommend creating an account as this will allow you use a discount voucher code next time , and to easily and safely store your details for your next purchase. We do not send out junk mail or share your details with anyone else.
Note: A Guest still has to fill in boxes to give us your delivery details, it just wont be stored for later use and you’ll have to do it again next time you make another purchase.
Add any special notes relating to your delivery in the NOTES box (such as ‘do not deliver until xx december’ , or ‘leave behind statue if not in’…etc)
Review your order, then Click the box to AGREE to the T+C’s of this website,
Then press Proceed to Paypal to process and complete your order – You DON’T need to use a Paypal account, it is safe and secure and you can use your debit or credit card to process your payment.
If this doesn’t proceed to Paypal then ensure all necessary boxes have been filled in, correctly (these may show a red outer to indicate the error).
Upon successful completion of your order you will get an e-mail confirming this – do check this once more and if everything is fine await another e-mail on Tuesday telling you it has been dispatched and will be delivered soon (thu/fri/sat)
We hope that makes this clearer to understand…